Can I call to rent a unit?

Unfortunately we are unable to do that over the phone. All rentals and reservations need to be completed through our website. But please call with any questions!

 

Do I need to provide my own lock?

No, we provide a combination disc style lock free of charge. This is the type of lock required by tenant protection. You are welcome to use your own lock, but a disc or cylinder lock is required with tenant protection.

 

Do you offer any discounts?

Yes, If you pay for your unit 1 year at a time, we offer a 5% discount.

 

What should I store my belongings in?
We highly recommend you store your belongings in plastic totes of some sort.  Plastic totes are way better than cardboard boxes or plastic bags.


Do you recommend we store stuff OFF the ground?
Yes, it is recommended that you use pallets or something to elevate your items off the ground which will allow for air flow.  We also recommend you leave space between the wall and your belongings to allow air flow as well.


What items cannot be stored?

Food, hazardous materials (paint, fuel), explosives (propane tanks), illegal items, and living things (plants/animals).


Do you insure my items?
No, We strongly suggest Tennant protection which offers different coverage options.

Please see the Tennant protection tab for more information.


How do I give notice for move out?
Park Falls Builders Storage does not prorate move out dates.  Please contact us at least 30 days prior to your move out date in order to receive your security deposit.  Call us at 715-762-3255, or text us at 715-631-6831. Deposits typically are returned after the 1st of the following month.

Why is there is a Silver keyed lock on my unit?
This would mean your unit is locked due to past due payment not made.  Please make payment and we will do our best to get the silver keyed lock off of your unit in a timely fashion. Typically within 48-72 hours of payment.

Can I live in or work out of my unit?
No. Living or sleeping in a storage unit is illegal and a violation of rental agreements. Additionally, we do not allow units to be used as workshops or active businesses due to zoning and insurance regulations.


Have a question not listed above? Give us a call! We'd love to help!

715-762-3255